Patient information
Complaints, regulation & privacy
Who we are
Dr Zoya Ahmed, DMD, BSc (Hons), PG Dip Aesthetic and Restorative Dentistry, is a dentist registered with the General Dental Council (GDC No. 287693). “Dr” is used as a courtesy title; Dr Zoya Ahmed is not a registered medical practitioner.
Dr Zoya sees patients in Edgbaston, Birmingham, and central Manchester. Email: dr.zoya@hotmail.com
Dental professionals in the UK are regulated by the General Dental Council. You can check any dental professional's registration on the GDC website.
Complaints procedure
We want every patient to be happy with their care. If something isn't right, please tell us — most concerns can be resolved quickly and informally.
- Raise it with us. Contact [complaints contact name / role] at [email / phone / address].
- We'll acknowledge it within [X working days] and aim to give you a full response within [X working days].
- If you're not satisfied with our response, you can contact the organisations below.
[Confirm the correct external routes for your clinics — e.g. the Dental Complaints Service for private treatment, and the GDC for concerns about a professional's fitness to practise.] Details are available on the General Dental Council website.
Privacy notice (website enquiries)
When you send an enquiry through this website, we collect the details you choose to give us: your name, email address, phone number (if provided), treatment interest, preferred clinic and message.
- Why: to respond to your enquiry and arrange a consultation.
- Lawful basis: [e.g. consent / legitimate interests — confirm with your clinic's data protection lead].
- Who sees it: Dr Zoya Ahmed and [clinic team]. Form submissions are processed by our website host, [e.g. Netlify].
- How long we keep it: [retention period], unless you become a patient, in which case clinical record rules apply.
- Your rights: you can ask to see, correct or delete your data at any time by contacting dr.zoya@hotmail.com. You can also complain to the Information Commissioner's Office.
Please don't include medical history in the website form — we'll go through that securely at your consultation.
Last updated 14 September 2026.